Who Should You Hire First? A Must-Read Guide for Business Owners

As a business expert, I can tell you that hiring the first employee is a crucial decision that can impact the success or failure of a business. The right first hire can help you grow your business and take it to new heights, while the wrong hire can set you back significantly.

So, what is the first employee a business should hire? The answer to this question varies depending on the type of business, its goals, and its specific needs. However, in general, there are a few roles that are typically considered as the first hires for most businesses.

  1. Administrative Assistant/Office Manager

The first employee a business should hire is often an administrative assistant or office manager. This person can help with day-to-day tasks such as answering phone calls, scheduling appointments, managing emails, and organizing files. This frees up time for the business owner to focus on more strategic tasks such as business development and growth.

  1. Sales Representative

Another important first hire for many businesses is a sales representative. This person can help generate leads, close deals, and bring in revenue. A good sales representative can help a business grow quickly, as they bring in new customers and increase sales.

Pro Tip: Once you have a system for making money, scale THAT part of the business.

  1. Customer Service Representative

A customer service representative is also a critical first hire for many businesses. This person can help with customer inquiries, complaints, and requests. Providing excellent customer service is important for retaining customers and building a positive reputation for the business.

  1. Marketing Specialist

Depending on the business, a marketing specialist may also be a valuable first hire. This person can help with branding, laying out blog posts, press releases, lead magnets, email newsletters, social media, advertising, and other marketing efforts. Effective marketing can help a business reach new customers and grow its revenue.

Pro Tip: Give them a marketing budget and let them use Catchy Creative Copy to write their lead magnets, emails, press releases, blog posts, ebooks, and more…

Virtual Team

Yes, all of these first hires can work virtually. In fact, the trend towards remote work has only accelerated in recent years, and even more so during the pandemic. Many businesses are now embracing the idea of remote work and are hiring employees who work from home or from other locations.

Administrative assistants can handle tasks such as scheduling appointments, managing emails, and organizing files remotely. Sales representatives can work from home or on the road, using tools such as video conferencing and online presentations to close deals with customers. Customer service representatives can interact with customers via phone, email, or live chat, without the need for a physical office. Marketing specialists can create and manage digital campaigns from anywhere in the world, using social media and other online channels.

With the right tools and communication strategies in place, these first hires can work effectively and efficiently from a remote location. In fact, virtual teams can often be more productive and flexible, as they can work from anywhere and at any time, without the constraints of a physical office.


In summary, the first employee a business should hire depends on the specific needs and goals of the business. However, administrative assistants, sales representatives, customer service representatives, and marketing specialists are all important roles that businesses often hire first. Careful consideration and planning can help ensure that the first hire is the right one for the business, setting it on a path to success.

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